![]() Follow the steps to create your User ID and Password. Transfer funds using the Money Network Mobile Appĭownload the Money Network Mobile App ² and register for mobile access by clicking “New User?”. ![]() Transfers should post to your bank account in 2-3 business days. Select “Transfers in U.S.” under Money Out.įollow the steps to set up your destination bank account prior to completing your ACH transfer. Register for online access by going to and clicking on “Log in” and “Register Now”. You will need the Routing and Account number for your bank account to complete the transfer.īe sure you have activated your EIP Card before attempting to transfer funds. App Store is a service mark of Apple Inc.There are multiple ways to transfer the funds 1 from your EIP Card to an existing bank account at no cost to you. IPhone, and iPad are trademarks of Apple Inc., registered in the U.S. Google Play and the Google Play logo are trademarks of Google LLC.The Money Network Card is accepted everywhere Visa debit cards are accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Inc and by Mastercard International Incorporated. Network Checks and Money Network Cards are issued by Pathward ®, N.A., Member FDIC, pursuant Trade names referenced in this material are the property of their respective owners. The Money Network Mobile App and view your navigation menu, or log into your Account online To see the features available to you, please log in to We will inform you of the results within three business daysįor more information about error-resolution procedures, call the toll-free number on the back of your Card. You may ask forĬopies of the documents that we used in our investigation. Send you a written explanation and your Account will not be credited, or the credit will be removed. Your Account or the amount will remain in your Account if your Account was already credited. If upon the completion of the investigation the claim is found to be valid, the amount in question will be credited to Is not received it within 10 business days, your Account may not be credited. If you've been asked to put your complaint or question in writing and it Take up to 20 business days for new Accounts). Than 10 business days are needed, we will credit your Account within 10 business days for the amount in question (may We are able to process most requests within 10 business days however, the investigation may take up to 45 days forĮxisting Accounts or 90 days for new Accounts, point-of-sale transactions, or foreign-initiated transactions. If you call Customer Service, you may be required to send us your complaint or question in writing within 10 businessĭays to receive a provisional credit. The date and dollar amount of the suspected error.A description of the error you are making a claim or inquiry about (please include as much information about the.What to include when contacting us regarding an error The first date you electronically accessed your Account after the incident in question occurred.The date the first written Account history was sent to you that contained the incident in question.Whichever of the following occurred first: To make a claim or inquiry, you must contact us within 60 days of Of your Card or write to us at the address below. If you believe an error has been made or have questions about your Account, call the Customer
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